Kristen is Head of Open Experience at RBS responsible for creating and running “OX”, creative, collaborative spaces in London and Edinburgh dedicated to developing new innovative products, services and businesses. OX drives innovation at RBS through human centred design, the optimum use of applied and emerging technologies.
Kristen is a business and product innovator. Her career has involved the development and delivery of brands, customer propositions and software working at the intersection of strategy, design and technology. Kristen focuses on taking ideas from inception to first market launch, then scaling.